mmk338 Privacy Protection Policy

Q: Can I request deletion of my personal information?

Yes, you can. Contact us by email at support@mmk338.vip or via Live Chat to request data deletion. Please note that records required by law or for financial compliance can only be deleted once the legally required retention period has ended.

mmk338 values your personal information. This policy clearly explains what data we collect and how we use it.

Last updated: 30 October 2026

Introduction

Policy Purpose and Scope

mmk338 ("we", "our", "website") is an online casino and football betting service built for players in Myanmar. This privacy policy explains how we handle the personal information of all players who use the https://mmk338.vip website and its related services ("Services").

By continuing to use our Services, you are considered to have accepted the terms in this policy. If you do not agree, please stop using the website. We may update this policy from time to time, and any changes will be recorded with a date on this page.

Important notice: This website is a platform for adults aged 21+ only. Personal information belonging to anyone under 21 will not be stored — if such information is collected in error, it will be deleted immediately.

Data Storage

Information We Collect

We store only the following personal information in order to provide our Services and improve your experience—

2.1 — Information you provide directly

Your name, date of birth, and contact details provided when registering an account
Information linked to your payment methods such as KBZPay, Wave Money, or AYA Pay
National registration card or identity verification details submitted during account verification
Your service enquiries and complaints

2.2 — Information collected automatically

IP address, browser type, device type, and operating system
Pages viewed, clicks, and gaming history on the website
Date and time of website access (in Myanmar Standard Time — MMT)
Data from cookies and similar tracking technologies

Note: We do not directly store sensitive financial information such as your full bank card number or KBZPay master PIN — these are handled only through the secure connection of a Payment Gateway.

Data Usage

Purpose of Using Personal Data

We use the personal data we collect only for the following purposes—

To create, verify, and manage your account
To process deposits and withdrawals (deposits from 3,000 Ks, withdrawals from 20,000 Ks)
To provide bonuses, promotions, and VIP rewards
To carry out security checks and fraud prevention
To provide 24/7 Live Chat customer support and email communication
To improve our services and resolve technical issues
To meet legal and regulatory requirements

We will not share your personal data with third-party advertising companies. Data will not be handled beyond the purposes stated in this policy.

Third-Party Sharing

Data Sharing and Disclosure

We will not sell or rent your personal data. However, we may need to share it in the following limited circumstances—

4.1 — Service Partners

We may share data with service providers such as payment processors (KBZPay, Wave Money, AYA Pay), software services, and security verification, as required for business operations. Those partners are restricted to handling data only for the purposes we direct.

4.2 — Legal Requirements

We may be required to disclose personal data in response to a court order, legal disclosure requirement, or when necessary to protect our legal rights.

4.3 — Business Transfer

In the event that part or all of our business is transferred, your personal data may form part of that transfer. We will notify you in advance if this occurs.

Cookies Policy

Cookies and Tracking Technologies

Our website uses cookies to improve your experience and maintain the quality of our services.

5.1 — Types of Cookies

Essential Cookies: Account login, security, and functional cookies — the website cannot operate properly without these
Performance Cookies: Help us understand how visitors use the website
Functional Cookies: Help remember language preferences and gameplay settings

You can disable cookies through your browser settings. However, please note that if essential cookies are disabled, some services may not be available.

Security

Data Security Measures

We apply industry-standard technical security measures to protect your personal data—

SSL (Secure Socket Layer) encryption for all data transmissions
Personal data databases stored on encrypted and secured servers
Data access restricted to authorised staff and service providers only
Manual and automated intrusion prevention technologies (Firewall, Intrusion Detection)
Secure deletion of data that has passed its retention period

Please note: No one can guarantee that any internet transmission or electronic storage is 100% secure. We make every effort to apply practical industry-standard protections, but we cannot guarantee absolute security.

Retention Period

Personal Data Retention Period

We retain personal data only for as long as necessary—

Account Data: For the duration the account is active, and for an additional period after closure depending on legal and business requirements
Financial Transaction Records: May be retained for an extended period to meet financial audit and legal requirements
Website Usage Data: Non-continuous data is deleted after no more than 13 months, though operational data may remain until that point
Customer Service Records: Retained for an appropriate period to meet relationship management and data protection commitments

Privacy

Your Privacy Rights

As a player with us, you have the following rights regarding your personal data—

Right of Access: You can request to view the personal data we hold about you
Right of Rectification: You can request that incorrect or incomplete personal data be corrected
Right of Erasure: Where there is no legal requirement or business purpose, we can delete your personal data
Right to Restrict Processing: You can request that we limit how we handle your data in certain circumstances
Right to Object: You can object if we do not have a legitimate reason to process your data

For any requests relating to these rights, contact our customer service team via Live Chat (24/7) or email us at [email protected]. We will handle your request within the legally required timeframe.

Minor Protection

Protection for Under 21s

mmk338 is a platform for adults aged 21 and over only. We do not intentionally collect personal data from anyone under 21. If you are under 21, please do not use this website.

If we become aware that anyone under 21 is using this website, we will immediately delete their personal data and close their account. If you know of this happening, please contact us at [email protected].

Policy Changes

Policy Updates and Notification

We may update this Privacy Policy from time to time. For significant changes, a prominent notice will be posted on the website and the revision date will be recorded at the top of this page. Continued use of our service after any update means you accept the revised policy.

If you have any questions about this policy, you can reach us through the following—

Live Chat on the website (24/7 in Myanmar language)
Email: [email protected]

FAQ

Data Protection — Questions & Answers

Full answers to frequently asked questions about personal data protection.

We store the name, contact, and date of birth details you provide when creating an account, payment-related information, website usage data (IP address, browser, gaming history), and data from cookies. Full financial security details such as complete bank card numbers are not stored.

We will not sell or rent your personal information. It is shared only with partners who need it to process payments (KBZPay, Wave Money, AYA Pay) and support our services. It will not be shared with advertising companies.

Yes, you can. Contact us by email at [email protected] or via Live Chat to request data deletion. Please note that records required by law or for financial compliance can only be deleted once the legally required retention period has ended.

You can turn off cookies in your browser settings. However, some website functions — such as account login — may not work properly when essential cookies are disabled. We recommend keeping cookies enabled so that gaming and payments can be carried out securely.

Account-related data is stored for as long as your account remains open. Financial records may be kept longer depending on legal requirements. Website usage data is deleted after 13 months. Contact our support team if you have any questions.

If a personal data breach is detected, we will immediately carry out an investigation and put protective measures in place. If the breach is likely to cause you significant harm, we will notify you as quickly as possible and work together on any necessary response.

Want to know more about our Privacy Policy?

For any questions about our Privacy Policy, our 24/7 customer service team is ready to help. Play with confidence — log in to mmk338 and get in touch.